Season Pass FAQ's
New Pass Holders (paid in full) may use their My Pico Pass at Pico Mountain beginning 3/13 until Pico closes
How do I pick up my 2010-11 My Pico Pass?
Visit the Pico Ticket Sales Center. If you have a 2009-10 My Pico Pass, please visit the Pico Ticket Sales Center to activate your 2010-11 pass. Otherwise, passes will be mailed in October.
Can I get a refund or adjustment on my season pass?
Pico Mountain Season Passes are non-refundable, non-transferable, may not be resold, and are to be used within the season they were purchased. However, in the case of medical conditions verified by a physician (specifically injury, surgery and hospitalization), adjustments may be considered on a case-by-case basis for that individual only at the sole discretion of Pico. A request for adjustment must be made within two weeks of the condition and will not be accepted after the close of the season. Contact the Season Pass Office at 802-422-6868 to file an adjustment request.
How do you determine the appropriate age category for pass purchases?
Age is determined by how old you will be as of Nov. 1, 2010: Adult (19-64 years old), Youth (6-18 years old), Senior (65-69 years old) and Child (2-5 years old)
Why is it so important that I give you my email address?
We communicate with pass holders by email and through the website. In order for you to receive the most up to date information and to expedite the pass fulfillment process, we must have your email address.
When will I receive my season pass?
If you reactivated your 2009-10 My Pico Pass, you will be sent information at a later date about signing the Express Assumption of Risk for the 2010-11 season. Once that is signed and returned to us, your current pass will be valid at the start of the 2010-11 season.
If you are new pass holder and paid in full, you may use your My Pico Pass at Pico Mountain until Pico closes on March 28. Please visit the Pico Sales Center to have your photo taken and to sign the Express Acceptance of Risk form, in order to begin using your pass. If you opted for the payment plan, your pass is not valid until the 2010-11 season. Passes will be available in October and you will need to visit the Pico or Killington Sales Centers after September 1, 2010 to have your photo taken.
How do I update my season pass photo?
To update your current photo on file, please visit the Pico Ticket Sales Center.
Will I be able to use last year’s photo for this year’s pass?
Yes, we still have all of last year’s photos on file. However, children's photos and photos more than two years old should be updated.
Will I have to sign an Express Acceptance of Risk form?
Yes, details regarding the form will be included in future emails and forms must be signed prior to pass being validated for the 2010-11 season.
Will my season pass be valid at other POWDR resorts?
Pico season pass holders receive 20% off the prevailing 1-day lift ticket rate at our sister resorts: Park City Mountain Resort in Utah, Mt. Bachelor in Oregon, Boreal Mountain Resort and Soda Springs Winter Resort in California, Las Vegas Ski & Snowboard Resort in Nevada and Copper Mountain Resort in Colorado. Simply present your Pico Season Pass at the ticket window of our sister resorts each day to receive this benefit.
Do I receive any other discounts with the purchase of my pass?
Yes, please see below for all valid discounts.
Ski School:
• 15% discount for My Pico Pass holders on all children’s and adult Ski and Snowboard School lessons with the exception of Private Lessons and Kid's Quest Daycare
Food & Beverage:
• 15% discount on food and beverages at the Pico Lodge (excluding alcohol)
Ski and Snowboard Demos:
• 15% discount on demos at the Double Diamond Service Center at Snowshed Lodge
• 15% discount on demos at the Burton Demo Center at Snowshed Lodge
• $5.00 discount on Bronze, Silver or Gold level equipment tune-up at the Double Diamond Service Center at Snowshed Lodge
Retail:
• 15% discount at Pico Sports
In addition, we may offer specials throughout the season, please make sure you provide a valid email address at the time of purchase so we may keep you informed.
If I am a member of the Pico Ski Club will I receive a discount?
No, there are no discounts for ski club members on season pass purchases.
