2012-13 My Pico Pass FAQ's
Can I get a refund or adjustment on My Pico Pass?
Refund Protection Option
For the 2012-13 season, Pico is offering a Refund Protection Option for just 5% of the pass cost. With the Refund Protection Option (RPO), if you are unable to ski/ride due to an injury, illness, job transfer, etc., you will be issued a refund for your pass. Some restrictions apply; refund amounts will vary based on the time of the season-ending incident. Please click the Learn More link below for all the details.
How do you determine the appropriate age category for pass purchases?
Age is determined by how old you will be as of Nov. 1, 2012: Adult (19-64 years old), Youth (7-18 years old), Senior (65+ years old) and Child (6 & under)
Why is it so important that I give you my email address?
We communicate with pass holders by email and through the website. In order for you to receive the most up to date information and to expedite the pass fulfillment process, we must have your email address.
When will I receive My Pico Pass?
If you reactivated your 2012-13 My Pico Pass, you will be sent information at a later date about signing the Express Acceptance of Risks, Indemnification & Forum Selection Agreement form for the 2012-13 season. Once that is signed and returned to us, your current pass will be valid at the start of the 2012-13 season.
If you are new pass holder and paid in full, you may use your My Pico Pass at Pico Mountain until Pico closes end of March. Please visit the Pico Sales Center to have your photo taken and to sign the Express Acceptance of Risks, Indemnification & Forum Selection Agreement form, in order to begin using your pass. If you opted for the payment plan, your pass is not valid until the 2012-13 season. Passes will be available in October and you will need to visit the Pico or Killington Sales Centers after September 1, 2012 to have your photo taken.
How do I update My Pico Pass photo?
To update your current photo on file, please visit the Pico Ticket Sales Center.
Will I be able to use last year’s photo for this year’s pass?
Yes, we still have all of last year’s photos on file. However, children's photos and photos more than two years old should be updated.
Will I have to sign an Express Acceptance of Risks, Indemnification & Forum Selection Agreement form?
Yes, details regarding the form will be included in future emails and forms must be signed prior to pass being validated for the 2012-13 season.
Will My Pico Pass be valid at other POWDR resorts?
My Pico Unlimited Pass holders receive 20% off the prevailing 1-day lift ticket rate at our sister resorts: Killington Resort, Park City Mountain Resort in Utah, Mt. Bachelor in Oregon, Boreal Mountain Resort and Soda Springs Winter Resort in California, Las Vegas Ski & Snowboard Resort in Nevada and Copper Mountain Resort in Colorado. Simply present your Pico Season Pass at the ticket window of our sister resorts each day to receive this benefit.
If I am a member of the Pico Ski Club will I receive a discount?
No, there are no discounts for ski club members on season pass purchases.